Selezionando un paese, la lingua e i contenuti del sito saranno modificati. If you are having any issues with installing or uninstalling Adobe Captivate, please try rebooting your system prior to contacting Support. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Outside of North America, go to and click on Change beside the country name in order to select your own area.įree troubleshooting resources include Adobe’s support knowledge base, Adobe user-to-user forums and more. Choose the options and to proceed, click. For more information, see Invalid or revoked serial numbers. After you cick Install, a pop-up appears that prompts you to click Open and proceed further. If you see a message like the one displayed below when trying to install Captivate, it is because the serial number you are attempting to use has been blocked by Adobe. To start installing Captivate, click Install. If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at. On the panel, click the folder Adobe Captivate 2019. Support Plan Options and Technical Resources We recommend that you take a backup of your projects before opening the projects in Update 2. To find out how to contact Adobe Customer Service, please visit for your region or country and click on Contact. Captivate (2019 release) update 2 upgrades your projects that were created in previous versions of Captivate, including Captivate (2019 release) Update 1. Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues.
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